Soulmates Necklace

Additional Information:

• Material: 92.5 Silver
• Adjustable chain: fits all neck
• Delicate design so handle with extreme care
• Comes with premium box - No return or exchange due to its nature and energy imprint.

Return, Exchange & Shipping Policy

• All our silver jewellery is crafted in 92.5 Sterling Silver or higher and goes through strict quality checks before dispatch.
• Slight variations in polish, minor marks, or natural oxidization are common in silver and are not defects.
• Silver naturally tarnishes/oxidizes with time due to air, water, or skin contact. This is a natural property of silver and can be cleaned using a silver cleaning solution or cloth.
• Since each item is custom-crafted & spiritually energized, we do not accept returns, exchanges, or refunds once the product is sold.
  Please check product details carefully before placing your order.
• Silver products are energy-sensitive and purity-assured, and once worn or handled, are considered spiritually activated and non-returnable.
• We request you to read all product details carefully and purchase only when fully convinced, as no exchanges or cancellations will be accepted post-purchase.
• To claim any missing item or transit damage, an unedited unboxing video is mandatory from the moment of package opening. Claims without a video will not be entertained.
• International Orders: We are unable to offer returns or refunds for international shipments due to logistical constraints.
• Customers are responsible for any applicable customs duties, excise taxes, or import regulations in their country. Kindly check local laws before ordering.

Shipping Timelines

• Orders are shipped within 7–10 business days of order placement.
• Delivery times may vary during festivals, holidays, or sale periods.
• International deliveries may take 15–20 business days, subject to customs clearance.